Rethink Your Critical Hardware’s Maintenance & Support
Keep your core on-premise infrastructure performant with leading third-party maintenance (TPM) that guarantees business continuity.
Multi-vendor hardware support provides a sustainable, cost-effective alternative to OEM support contracts while retaining the expertise needed to ensure critical hardware performs optimally.
Hardware maintenance goes beyond currently supported devices, extending to those that have reached End of Service Life (EoSL), allowing you to maximise the lifecycle of data centre blades, storage capacity, networking equipment, servers, and mainframes.
Partner with RTK to reduce your data centre infrastructure’s total cost of ownership (TCO) while benefiting from 24/7 support, global multivendor coverage, legacy hardware upgrade plans and tailored service agreements.
By partnering with RTK, clients receive:
Cost Reductions
Realise a 40%-70% reduction to maintain your estate without the predatory OEM costs usually incurred for older hardware.
ESG Support
Third-party maintenance enables your business to uphold secure and sustainable processes while minimising the risk of downtime.
Bespoke TPM Strategies
Our comprehensive maintenance solutions designed to complement your refresh timelines, ensuring hardware remains operational for as long as needed.
Embedded ITAM
Complete end-to-end support for your critical infrastructure, from licensing to upgrades and support. ensuring hardware resilience.
How We Do It
Consolidated Global Supplier
Simplify global support with a single supplier, streamlining contract management and ensuring fast, seamless hardware service worldwide.
Flexible Rolling Terms
Avoid vendor lock-in and misaligned contracts with flexible terms that reduce CAPEX and maintain critical compute and storage access.
24x7 Multivendor Support
Protect key systems with round-the-clock multivendor support, 4-hour resolution, and a 30-minute response—guaranteed.
Hardware Lifecycle Extension
Extend infrastructure life with access to legacy parts, expert third-party support, and performance-matched hardware enhancements.
RTK’s hardware support services are built for scale, speed, and flexibility—helping IT teams reduce costs, extend asset life, and avoid unnecessary upgrades. Whether you're supporting legacy systems or simplifying global coverage, we keep your infrastructure secure, supported, and ready to deliver.
Consolidated Global Supplier
One supplier. Total global coverage.
RTK consolidates hardware support across regions, giving you a single point of contact for fast, reliable multi-vendor support—no matter where your infrastructure is deployed.
Our streamlined approach eliminates complexity, reduces admin burden, and ensures seamless service across your global IT estate.
Flexible Rolling Terms
Support terms that flex with your needs.
Avoid vendor lock-in and misaligned contract timelines with support terms built around your business—not the OEM.
RTK offers rolling and flexible agreements that mitigate CAPEX pressure, giving you control over contract length, renewals, and future infrastructure planning.
24x7 Multivendor Support
Enterprise-grade support. Delivered 24×7.
RTK guarantees critical coverage across all supported assets with up to 24x7x365 SLAs, a 30-minute response window, and four-hour fix targets.
Our multi-vendor maintenance ensures your business stays online—backed by expert engineers and proactive service monitoring.
Hardware Lifecycle Extension
Extend infrastructure. Maximise ROI.
RTK keeps your legacy data centre hardware performing beyond manufacturer timelines by sourcing hard-to-find components and enhancing internal performance.
This third-party support model minimises downtime, delays unnecessary upgrades, and delivers sustained value from fully depreciated assets.
Improve your critical data centre devices support
Arrange a discovery call with an RTK data centre specialist.
