Extend the Lifecycle of Your IBM Infrastructure Beyond OEM EOSL & EOL
Independent IBM server, storage and network support that keeps your critical infrastructure performant beyond EOSL, ensuring continuity without forced upgrades.
Is IBM Third-Party Maintenance right for your environment?
Why Switch to Third-Party Maintenance from OEM IBM Support?
Extend Hardware Lifespan
Keep your IBM infrastructure running optimally beyond EOSL and EOL, ensuring critical systems remain fully supported long after OEM support has ended.
Maintain Operational Continuity
Ensure uninterrupted support for business-critical IBM systems, avoiding disruption to legacy applications and dependent workloads.
Avoid Forced Upgrades
Delay unnecessary hardware refresh cycles and avoid costly migrations by extending the lifecycle of your existing IBM infrastructure.
Reduce Support Costs
Reduce maintenance spend by up to 60% compared to OEM support, freeing up budget while maintaining reliable coverage for legacy infrastructure.
Flexible Support Contracts
Tailor support to your custom business requirements with 24x7x365 support options to specific SLAs including 4-hour response.
Single Vendor for Multi-Vendor Environments
Simplify support across your infrastructure estate with a single contract, reducing operational complexity while maintaining visibility and control.
What Our IBM TPM Service Includes
Support IBM Alongside Your Wider Infrastructure Estate
We support IBM as part of complex, multi-vendor environments, enabling you to consolidate support under a single contract while maintaining continuity across both legacy and modern systems.
Trusted by Enterprise IT Teams
60%
cost savings
3M
number of supported devices
200+
response times
Frequently Asked Questions About IBM Third-Party Maintenance
Is third-party IBM support reliable for legacy and end-of-life systems?
Yes — legacy and EOL IBM estates are exactly where TPM proves its value. IBM Power, mainframe and storage hardware is engineered to run reliably for well over a decade, often long after IBM’s own support window closes, and RTK keeps it running with senior L3 engineers who hold genuine AIX and IBM i domain knowledge, locally staged certified parts, and 24/7/365 coverage. You get enterprise-grade break/fix support on the systems your business still depends on.
Can you support IBM infrastructure beyond OEM EOSL and EOL?
Yes — this is the core purpose of RTK IBM TPM. We continue hardware support well past IBM’s End of Service Life dates, keeping mission-critical systems in production on your timeline rather than a vendor’s refresh schedule. Many IBM estates run reliably for years beyond EOSL, and RTK bridges that gap until you’re ready to migrate or upgrade.
What IBM hardware and systems do you support?
RTK supports IBM server, mainframe and storage estates well beyond EOL and EOSL, including IBM Power Systems (pSeries/AIX and iSeries/IBM i/AS400); IBM storage including FlashSystem, DS series, Storwize and N series; and legacy platforms such as RS/6000, BladeCenter and Flex/PureFlex. If a specific model isn’t listed, ask.
How do you ensure continued performance for legacy IBM environments?
Through proactive sparing and senior engineering. RTK stages tested, certified IBM parts near your sites so replacements aren’t waiting on shipping, pairs remote monitoring and diagnostics with direct access to L3 engineers who know AIX and IBM i, and manages everything through a single point of contact. The aim is to catch faults early and restore service fast, keeping stable legacy systems performing as they should.
How does IBM TPM compare to OEM support in terms of cost and coverage?
You keep enterprise-grade cover while removing OEM cost and lock-in — typically reducing IBM maintenance spend by up to 60% versus IBM TLS and Expert Care renewals, with flexible SLAs and no forced refresh.
On coverage: hardware break/fix, parts and engineering support transfer fully to RTK. Access to IBM’s proprietary firmware, microcode and software patches remains governed by your existing IBM licensing entitlements — we’ll help you map what stays with IBM and what moves to us so there are no gaps.
Can you support IBM alongside other vendors under a single agreement?
Yes — this is where RTK stands apart. We consolidate IBM, Cisco, Dell, HPE and your wider multi-vendor estate under one modular contract, with a single point of contact and consistent SLAs across every platform. One agreement covering servers, mainframe, storage and networking, instead of separate OEM renewals per manufacturer.
What happens when IBM OEM support is no longer available?
RTK becomes your continuity path. When IBM ends support for a platform, we step in for hardware break/fix, certified parts and senior engineering cover, keeping the system in production until you choose to migrate. The one thing to plan around: IBM’s proprietary software patches and firmware updates stay tied to your IBM licensing, so for regulated or security-sensitive workloads we’ll help you structure coverage — often a hybrid of IBM entitlements plus RTK hardware TPM — so nothing falls through the cracks.
Extend the Life of Your IBM Infrastructure Beyond OEM Support
Explore how you can maintain support for critical IBM systems while reducing reliance on OEM contracts.