Regain Control of Your HPE Support Contracts Without Compromising Performance
Break free from rigid HPE support contracts with independent TPM that extends your infrastructure lifecycle while reducing overall support costs.
Is HPE Third-Party Maintenance (TPM) right for your IT estate?
Rethink your approach to OEM HPE support.
Flexible Support Contracts
Overcome rigid OEM support models with contract terms tailored to your business. Define SLAs that reflect your operational priorities, from 24x7x365 coverage to guaranteed 4-hour on-site response.
Reduce HPE Support Costs
Realise significant cost savings of up to 60%, delivering immediate OpEx savings while maintaining enterprise-grade support across your HPE estate.
Extend Hardware Lifecycle
Maintain performance across your HPE infrastructure beyond EOSL and EOL, giving you greater control over refresh cycles and long-term infrastructure planning.
Avoid Forced Upgrades
Negate OEM vendor refresh cycles that don’t align with your business needs, extending the life of your existing HPE hardware through spares, repairs and like-for-like replacement.
Single Vendor for Multi-Vendor Environments
Simplify support across your infrastructure with a single contract, reducing operational complexity while maintaining full visibility and control.
What Our HPE TPM Service Includes
Centrally Manage HPE and Your Wider Infrastructure
We don’t just support HPE. Our TPM services are designed for multi-vendor environments, allowing you to consolidate support under a single contract while maintaining full visibility and control across your infrastructure.
Trusted by Enterprise IT Infrastructure Teams
60%
cost savings
3M
number of supported devices
200+
response times
Frequently Asked Questions About HPE Third-Party Maintenance
Is third-party HPE support reliable for enterprise environments?
Yes. RTK HPE TPM is built for enterprise estates, delivered by senior L3 HPE specialists reached directly — no call scripts — under 24/7/365 coverage with OEM-specification spares staged near your sites. We support production ProLiant, 3PAR and Aruba environments, including systems HPE has moved past EOSL, so you keep enterprise-grade cover on proven hardware without the OEM cost or forced refresh.
Will switching to HPE TPM affect my OEM warranty or support agreements?
No — TPM applies once hardware is out of warranty or past HPE Foundation Care, so there’s no overlap or conflict.
We transition each asset at its OEM contract expiry, and can bridge estates with a mix of warranty stages so nothing moves across early. The HPE-specific point to know: some HPE firmware and Service Pack (SPP) downloads, and cloud analytics such as Aruba Central and Nimble InfoSight, sit behind active HPE subscriptions. iLO remains fully usable as a hardware feature, but OneView is a separate software licence. Where you rely on predictive or cloud analytics, the usual approach is a hybrid — keep a minimal HPE layer for that, and RTK covers all the hardware.
What HPE hardware and systems do you support?
RTK supports HPE server, storage and networking estates well beyond EOL and EOSL, including [ProLiant servers (DL rack, ML tower and BL blade, through recent generations), Synergy, Apollo, Superdome/Integrity and Superdome Flex, and Moonshot; storage including 3PAR/StoreServ, Primera, Alletra, Nimble, MSA, StoreOnce and StoreEver tape; Aruba, FlexNetwork/FlexFabric and ProCurve networking; and SimpliVity and ProLiant DX hyperconverged systems.
If a specific model isn’t listed, please ask and our engineering team will confirm.
What response times and SLAs can I expect from HPE TPM?
RTK offers a guaranteed 4-hour on-site response as standard for critical systems, with flexible tiers from 24×7 with 4-hour response down to business-hours 4-hour and next-business-day options. SLAs are set per site rather than as one rigid package, backed by regional staged spares, so your fastest response goes where it matters most.
How does HPE third-party maintenance compare to OEM support contracts?
You keep enterprise-grade cover while removing OEM cost and lock-in — typically reducing HPE maintenance spend by up to 60% versus Foundation Care and Pointnext renewals, with larger savings on EOSL kit. You also consolidate multiple separate Foundation Care contracts into one flexible agreement, with no pressure to refresh to HPE’s timeline. The saving comes from the support model, not from cutting service.
Can you support HPE alongside other vendors under a single agreement?
Yes — this is where RTK stands apart. We consolidate HPE, Cisco, Dell, IBM and your wider estate under one modular contract, with a single point of contact and consistent SLAs across every platform — servers, storage and networking together, instead of separate OEM renewals per manufacturer.
Take Control of Your HPE Support Costs
Identify savings and unlock a more flexible support model for your infrastructure.