We are seeking a commercially confident Sales Account Manager with experience in an IT reseller, MSP, distributor or vendor environment.

This is a dual role combining account management and sales operations. You will manage a portfolio of warm and transactional client accounts while overseeing quoting, order coordination and commercial administration.

This role is commercially involved but not heavily target-driven, ideal for someone confident with clients who also understands operational delivery.

Account Management

  • Manage a portfolio of warm and transactional client accounts
  • Act as the day-to-day point of contact
  • Respond to customer queries regarding pricing, delivery timelines and product specifications
  • Maintain CRM pipeline updates and account records
  • Identify upsell and cross-sell opportunities
  • Assist with bid documentation and commercial responses
  • Support senior sales team in client meetings where required
  • Monitor margin levels and flag pricing discrepancies

Sales Operations

  • Prepare accurate IT hardware quotes
  • Liaise with suppliers for pricing and availability
  • Ensure correct product specification and compatibility
  • Manage orders from approval through to delivery
  • Raise purchase orders and support invoicing processes
  • Coordinate internal and external stakeholders to ensure smooth fulfilment

Experience Required

  • Experience within an IT reseller, MSP, distributor or vendor environment
  • Previous experience in account management, internal sales or sales operations
  • Strong understanding of IT hardware (laptops, servers, networking, peripherals)
  • Experience preparing quotes and managing orders end-to-end
  • Experience using CRM systems

Skills & Attributes

  • Commercially confident and proactive
  • Comfortable managing client relationships
  • Strong organisational and multitasking ability
  • High attention to detail
  • Margin-aware and commercially focused

What We Offer

  • Opportunity to manage and grow warm client accounts
  • Exposure to commercial sales strategy
  • Clear progression pathway within a growing IT business
  • Collaborative and fast-paced team environment

Job Type: Full Time

Job Location: Grays / UK